Privacy Policy

Effective Date: 30-08-2024

PersonalizedMelodies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, interact with our services, or engage with our ads on platforms such as Facebook and TikTok.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and payment information when you purchase a product or contact us.
  • Customization Details: Any details you provide to personalize your song, such as names, dates, or specific requests.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: We use cookies, Facebook Pixel, and TikTok Pixel to collect information about your interactions with our site and ads, including which pages you visit, how you navigate the site, and whether you complete a purchase.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To create and deliver your personalized songs and provide customer support.
  • Communication: To send you updates, order confirmations, or respond to inquiries.
  • Marketing and Advertising:
    • To send promotional materials, newsletters, or special offers if you have opted to receive them.
    • To deliver targeted advertising on platforms such as Facebook and TikTok based on your interests and past interactions with our site. We use Facebook Pixel and TikTok Pixel to measure the effectiveness of our advertising campaigns and understand how users interact with our ads.
  • Improvement of Services: To analyze usage and improve our website, products, and services.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your order (e.g., payment processors) or comply with the law.

However, we may share certain data with third-party service providers, including Facebook and TikTok, for the purpose of delivering targeted ads and measuring the effectiveness of our advertising campaigns.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Ad Preferences: Manage your preferences for targeted advertising through your Facebook and TikTok account settings or via the Digital Advertising Alliance’s opt-out tools.

To exercise these rights, please contact us at Support@personalizedmelodies.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Facebook Pixel and TikTok Pixel, to enhance your experience on our site, analyze usage, and deliver targeted advertising. These technologies allow us to understand how users interact with our site and ads, helping us improve our marketing efforts.

You can control the use of cookies through your browser settings. To manage your preferences for targeted ads on Facebook and TikTok, you can adjust your settings directly on these platforms.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: Support@personalizedmelodies.com

Acceptance of Terms

By using our website, purchasing our products, or engaging with our ads, you consent to our Privacy Policy.